We offer packaging options including wooden cases, cartons, aluminum cases, and standard export packing. Delivery methods vary based on your location and preferences, with options for door-to-door service via air, rail or sea transportation.

Our free logistics service includes rail and sea shipping, with delivery typically taking 22-45 working days. You also have the option to choose express delivery with an estimated delivery time of 7-15 days, which requires additional costs. With express delivery, you are responsible for handling customs fees and clearance personally. We will assist you with necessary customs clearance documents as needed.

Please note: Different countries have distinct customs policies. For countries where delivery may not be available, please contact us directly. International logistics costs, customs clearance procedure and tax rates vary by country, we appreciate your understanding that we cannot list every country individually. Please ensure you understand and fulfill your obligations accordingly.

All our machines are CE certified, ensuring quality and safety. They undergo strict quality management to maintain high standards suitable for international operations.

We are committed to providing the best service possible. We provide comprehensive user manuals and instructional videos. Operating instructions are straightforward, making it accessible to anyone with the provided guidance. Additionally, we have a dedicated technical support team available for timely assistance, contact us immediately if any issues occurs. Our 24/7 online consultant service ensures you can resolve any issues quickly. 

Due to the nature of our products, we do not support returns without valid reasons. If you need to return an item, please contact us to ensure the integrity of the product. Additionally, any refusal to pay or disputes during transportation will not be accepted. Thank you for your understanding.